We offer crash replacements and repair services, helping you keep every piece we make in action for as long as possible. This also reduces waste and lowers reliance on virgin materials. In the end of the life-cycle, we offer to take back your old garments and repurpose them.
Crash Replacement
Its a part of riding a bike. Email: crash@label-collective.com with details and photos of your damaged kit, including your original receipt, and we'll either repair it or give you 30% discount on a replacement kit*.
Conditions Apply:
- Proof of purchase must be provided. Receipt or order confirmation.
- The age of your kit will be taken into consideration. Fair wear and tear is not covered.
- The discount provided may be used to replace the damaged item/s from the same product group. e.g if 1 pair of bib shorts is damaged, a discount will be provided for the purchase of 1 pair of bib shorts.
- The replacement discount may only be applied at label-collective.com online store.
- The replacement discount of 30% applies to the full RRP of the original product purchased and can only be redeemed on full-priced products.
- Where possible we will seek to repair the item. Giving products a longer lifespan is helpful to the environmental impact in our world.
- Does not include collaborative items eg. shoes, glasses and caps.
Take-Back & Repurposing
When your kit reaches the end of its life, send it back to us. We’ll either repair and donate it to charity or ensure it gets properly recycled, keeping it out of landfills.
Crash Replacement / Repurpose Form
Required fields are marked *.
At Label Collective, we care, we're honest, and committed to balancing our values with every choice we make.
